Gemvara (gemvara.com), is a major Customized Jewelry e-commerce site. Gemvara infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Gemvara expire quickly, with an average length of 1.0 days, so we recommend using their coupons promptly when available. Gemvara tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 14.0% (vs. 28.8% for other brands).
The site offers a 101-day return policy. If for any reason you are not happy with your item, you may return it within 101 days from the date of purchase for a full refund. Make sure to return your item in new, unworn and original condition, together with its tags. Return shipping cost will be your responsibility.
You can get your refund within 24-48 hours.
What are this site's shipping policies and costs? Which countries do they ship to?
The site ships orders to International locations. Standard shipping for Canada and US is free, however, if you will choose expedited shipping, you will have to pay for the shipping rate which will be calculated upon checkout. Shipping rates for other locations will be calculated upon checkout as well.
Does this site offer any warranties or guarantees?
Yes, the site offers the following guarantees/warranties:
Satisfaction guarantee. This guarantee is valid for the first 101 days of your purchase and within thus period, you may return your item in new, unused and original condition and the site will refund your money. No shipping cost will be deducted from your refund, however, you have to pay for the return shipping fee.
1-year warranty. Within this warranty period, if you noticed a manufacturer's defect in your item, you may return it and they will repair or replace it for free.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus the need to buy from them online.
How can I reach customer service for this site? Does it offer a telephone number?
If you have any questions, you can contact the site via the following options:
By phone "" call them at 1-800-436-8803. They are available 7 days a week, 24 hours a day.
By chat "" chat with a customer service representative using their Live Chat feature.
Unfortunately, they don't offer any introductory video, but this should not be a big problem as they offer help. You can always visit their FAQ page to view the most common questions and their corresponding answers.